Heel height measurement taken using the outer back visible sole. This is not the elevation but contributes to part of the height increase.
Styles with a lower heel height will be more discrete. We measure the shaft height from the bottom of the footwear to the top of the collar or highest point.
So, a low top will have a lower shaft height. Width: Standard (D or Medium). Any product you return must be in the same condition you received it and in the original packaging.